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Serotonic Wellness

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Telehealth FAQ

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

 At Serotonic Wellness, I provide secure, HIPAA-compliant telehealth therapy to clients across Washington State. Whether you live in Tacoma, Seattle, Olympia, Spokane, or a rural community, you can access high-quality mental health care from the comfort of your home.

Telehealth therapy makes counseling more accessible, flexible, and consistent — without the added stress of commuting.

Areas Served

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

 I am licensed in Washington State and provide online therapy to residents located anywhere within Washington at the time of session.

Telehealth allows clients from:

  • Tacoma 
  • Seattle
  • Olympia
  • Pierce County
  • King County
  • Snohomish County 
  • Eastern Washington communities
  • Rural and underserved areas 

to access evidence-based mental health treatment without geographic barriers.

If you are physically located in Washington during your session, you are eligible for care.

What Platform Do You Use?

Telehealth Therapy in Washington Secure Online Counseling Through SimplePractice

How Telehealth Therapy Works

 I conduct all telehealth sessions through SimplePractice, a secure, HIPAA-compliant electronic health record and telehealth platform designed specifically for healthcare providers.

SimplePractice offers:

  • Encrypted video sessions
  • Secure client messaging
  • Online scheduling and rescheduling
  • Paperless intake forms
  • Digital billing and insurance processing
  • Private client portal access

No third-party video apps. No social media platforms. No unsecured links.

Everything is streamlined in one secure system.

How Telehealth Therapy Works

Benefits of Online Therapy in Washington

How Telehealth Therapy Works

 Starting online therapy is simple and straightforward:

1. Schedule a Consultation

Reach out through my website to schedule an initial appointment.

2. Complete Intake Forms

You’ll receive access to a secure client portal through SimplePractice where you can complete consent forms, questionnaires, and insurance information electronically.

3. Attend Your Video Session

At your appointment time, log into the secure portal and click the telehealth link. Sessions are conducted via encrypted video.

4. Ongoing Support

You can schedule, cancel, reschedule, or securely message me directly through the client portal.

All you need is:

  • A private space
  • A reliable internet connection
  • A smartphone, tablet, or computer

Is Telehealth Therapy Effective?

Benefits of Online Therapy in Washington

Benefits of Online Therapy in Washington

 Yes. Research consistently shows that telehealth therapy is just as effective as in-person therapy for many conditions, including:

  • Anxiety
  • Depression 
  • ADHD
  • Stress and burnout
  • Trauma-related symptoms

For some clients, telehealth can actually enhance treatment because we can:

  • Practice coping skills in your real-life environment
  • Integrate daily routines into sessions
  • Increase consistency of attendance 
  • Reduce avoidance behaviors related to leaving home

Benefits of Online Therapy in Washington

Benefits of Online Therapy in Washington

Benefits of Online Therapy in Washington

 Telehealth counseling offers:

  • Flexible scheduling
  • No commute time
  • Increased privacy
  • Access to specialized providers
  • Continuity during illness or travel within the state
  • Reduced weather-related cancellations
     

For busy professionals, teens, college students, and parents, telehealth can make therapy sustainable long-term.

Privacy & Security

Is Telehealth Right for You?

Insurance & Payment

Your confidentiality is a priority. SimplePractice uses:

  • End-to-end encryption
  • HIPAA-compliant video technology
  • Secure document storage
  • Two-factor authentication

Telehealth sessions are never recorded.

Insurance & Payment

Is Telehealth Right for You?

Insurance & Payment

 I am in-network with multiple insurance providers in Washington and also offer private-pay options. Insurance claims, billing, and statements are managed directly through SimplePractice for streamlined processing.

If you have questions about coverage, I can help you understand your benefits.

Is Telehealth Right for You?

Is Telehealth Right for You?

Is Telehealth Right for You?

 Telehealth therapy is a good fit if you:

  • Prefer privacy and convenience
  • Have a busy or unpredictable schedule
  • Live outside the Tacoma area
  • Experience anxiety about attending in-person appointments
  • Want flexible access to care

If you’re unsure whether online therapy is the right choice, we can discuss your needs during a consultation.

Copyright © 2025 Stephanie Groepper, LMHC - All Rights Reserved.